1. General
These Terms and Conditions (“Agreement”) apply to all services provided by Park Garage
T/A Straight Line Motor Limited (“we”, “our”, or “us”). By booking or using our services, the
customer (“you” or “your”) agrees to be legally bound by this Agreement.

2. Services
We offer general motor vehicle repair, servicing, diagnostics, MOT preparation, and related
automotive services. All services are carried out with reasonable care, skill, and in
accordance with recognized industry standards.

3. Estimates and Quotations
Estimates are non-binding and subject to change following inspection or discovery of
additional faults.
Quotations, once given, are valid for 14 days unless otherwise stated in writing.
Any changes in scope or pricing will be discussed with and agreed by you prior to further
work being undertaken.

4. Bookings and Cancellations
All appointments must be booked in advance.
You must give a minimum of 24 hours’ notice for cancellations. Failure to do so may result
in a cancellation fee.
We reserve the right to refuse future bookings for persistent missed or late cancellations.

5. Payment Terms
Payment is due in full upon completion of the work, unless alternative terms have been
agreed in writing.
We accept payments via bank transfer, card, or cash.
Late payments may incur interest at 2% per month above the Bank of England base rate,
and we reserve the right to withhold vehicle release until full payment is made.

6. Parts and Warranty
We provide a 3-month warranty on labour and on parts supplied and fitted by us, unless
otherwise specified.
The warranty does not cover wear and tear, misuse, or damage caused by third-party
intervention post-service.
Warranty claims must be supported by an invoice and presented within the warranty
period.

7. Liability
We are not liable for indirect, incidental, or consequential loss or damage.
Our maximum liability in all circumstances is limited to the value of the services provided.
We do not accept liability for customer-supplied parts.

8. Vehicle Storage and Risk
Vehicles are left on our premises entirely at the owner’s risk.
While we take reasonable precautions to protect your vehicle, we are not responsible for
loss or damage caused by fire, theft, vandalism, or other external events beyond our control.
Storage fees may apply if the vehicle is not collected within 48 hours after notice of
completion.

9. Customer Responsibilities
You are responsible for ensuring your vehicle is insured and roadworthy at all times.
It is your responsibility to disclose any known or suspected issues with the vehicle before
work begins.
We reserve the right to refuse service if the vehicle is unsafe to work on.

10. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws
of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the
courts of England.